Guarantee the continuity of reimbursements after cessation
The central challenge: maintaining flows without interruption
When a crowdfunding platform announces its cessation of activity, a question immediately arises: Who will manage current refunds? Hundreds, if not thousands, of loan contracts are active, with monthly or quarterly deadlines. The challenge is to ensure that every euro owed by a borrower arrives in the corresponding lender's wallet.
The continuity of repayments is the heart of extinctive management. It is also the most concrete commitment to investors: their investments continue to produce the expected returns, regardless of the fate of the platform.
The key stages of the transition
Step 1: Preparation and communication
Even before the D-day of the cessation, preparatory work is under way. The extinctive management provider and the platform define the transition schedule together. Borrowers and lenders are informed by mail and email of practical arrangements: new contact point, access to online spaces, transition calendar.
Step 2: Operational Data Migration
All the data required to manage refunds is transferred: contracts, schedules, bank details, payment histories, KYC statuses. This migration is based on semester tests carried out beforehand, which allowed the process to be validated and the points of attention to be identified.
Step 3: Activate automated management
Once the migration has been validated, the automated refund management systems are activated. Withdrawals from borrowers' accounts continue according to the contractual schedule, and payments to lenders are being made on schedule.
Step 4: Opening the dedicated spaces
Borrowers and lenders access dedicated online spaces where they can find all the information relating to their contracts. These spaces provide complete visibility on past and future deadlines, outstanding capital, and transaction history.
Automation: the key to reliable management
Manually managing hundreds of loan contracts would be a source of errors and delays. That is why theautomation is at the heart of the fire management system. At Runoff, the entire chain is automated:
- Calculation of deadlines : interest, capital, insurance — each component is automatically calculated according to the terms of the contract
- Samples : collection orders are generated and executed automatically on scheduled dates
- Payouts : the funds collected are redistributed to the lenders according to the contractual distribution key
- Relances : in case of non-payment, automatic reminders are triggered according to a graduated process
- Reporting : dashboards allow real-time monitoring of the portfolio
The borrower and lender areas
Transparency is key to maintaining trust. The dedicated spaces developed by Runoff offer each stakeholder the necessary tools:
Borrower space: consultation of the remaining balance, download of schedules, modification of bank details, contact with support.
Lender area: overview of the portfolio, details of each loan, history of repayments received, tax documents, follow-up of possible payment incidents.
Management of special cases
The life of a loan portfolio is no easy task. Specific situations arise: unpaid payments, early repayments, restructuring. The fire management provider must be equipped to deal with these cases rigorously and reactively.
Continued repayments after cessation is not a gamble — it is a well-oiled mechanism, prepared through months of testing and supported by proven automated systems.
